Welcome to experiencedubaicity.com

These Terms and Conditions (“Terms”) govern your use of our website, www.experiencedubaicity.com (the “Website”). By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree, you must not use the Website.

We recommend that you print or save a copy of these Terms for future reference.

1. Who We Are

1.1 The Website is operated by Experience Dubai City (“we”, “us”, or “our”).

2. The Website

2.1 Your access to and use of the Website is subject to these Terms. We may update these Terms from time to time by posting the revised version on the Website. Continued use of the Website after changes are posted means you accept the updated Terms.

2.2 We may update or change the Website from time to time to reflect business needs, user feedback, or operational priorities.

2.3 The Website is provided free of charge. We do not guarantee uninterrupted access or availability and may suspend or withdraw the Website at any time for business or operational reasons.

2.4 We reserve the right to decline or cancel a Website account or registration at our sole discretion. You are responsible for ensuring that anyone accessing the Website via your internet connection complies with these Terms.

2.5 If you choose, or you are provided with, password or user ID or any other piece of information as part of our Website security procedures, you must treat such information as confidential. You must not disclose it to any third party. 

2.6 While we make reasonable efforts to keep Website content accurate and up to date, we make no guarantees that information is complete, accurate, or current.

2.7 The Website may include links to third-party websites. These links are provided for information only, and we are not responsible for their content, accuracy, or policies. Your use of third-party sites is at your own risk.

2.8 This Website may include information and materials supplied by third parties (including our partners). Such material has not been verified or endorsed by us, and their views do not necessarily represent ours.

3. Availability Of Goods and Services

3.1 Any goods or services offered on the Website are provided directly by our partners under their own terms and conditions, not ours.

3.2 You are responsible for reviewing and accepting a partner’s terms before purchasing or booking their goods/services. We are not liable for any issues arising from transactions with our partners.

3.3 Any questions, complaints, cancellations, or amendments regarding goods or services must be addressed directly with the partner.

4. Limitation of Liability

4.1 General

Nothing in these Terms excludes our liability for:

  • Death or personal injury caused by our negligence.
  • Fraud or fraudulent misrepresentation.
  • Any liability that cannot be excluded under applicable law.

4.2 Beyond Our Control

We are not responsible for delays, failures, or losses caused by events beyond our control, including but not limited to strikes, natural disasters, wars, terrorism, system failures, or power outages.

4.3 If You Are a Consumer

  • We are responsible for foreseeable losses caused by our failure to use reasonable care and skill.
  • We are not liable for any business-related losses, including loss of profit, opportunity, or interruption.

4.4 If You Are a Business User

  • All implied warranties, conditions, and representations are excluded.
  • We are not liable for any indirect or consequential damages, including loss of profit, revenue, or business opportunities, arising from use of or reliance on the Website.

5. Permitted Use

5.1 Content on the Website is provided for your personal, non-commercial use only.
5.2 We may suspend or permanently restrict your access to the Website at any time.
5.3 You are responsible for securing your devices and using antivirus protection. We do not guarantee that the Website will be free from bugs or viruses.
5.4 You must not misuse the Website by:

  • Introducing malware or harmful material.
  • Attempting to gain unauthorized access to our servers or systems.
  • Launching denial-of-service or distributed denial-of-service attacks.
    Breaches may be reported to law enforcement and result in immediate termination of your right to use the Website.

6. Linking to Our Website

6.1 You may link to the Website’s homepage if it is done in a legal, fair way that does not damage our reputation or take advantage of it.

6.2 You must not suggest any endorsement, approval, or association where none exists.

6.3 Links may only be made from websites you own.

6.4 You may not frame our Website or create links to pages other than the homepage without our written permission.

6.5 We reserve the right to withdraw linking permission without notice.

7. General Terms

7.1 These Terms are solely between you and us; no third party has rights to enforce them.
7.2 You may not transfer your rights or obligations under these Terms without our written consent.
7.3 Variations to these Terms must be in writing and signed by both parties.
7.4 If a court finds part of these Terms unlawful, the remaining clauses will continue to apply in full.

Last Updated: 15 August 2025